How we handle your information.

Vehicle Finder Australia collects the information needed to assess, respond to and manage vehicle-search enquiries.

Information we collect

This may include your name, business details, contact details, vehicle requirements, budget, timing and location.

How we use it

We use this information to discuss your enquiry, assess your search requirements and provide our vehicle search and introduction service. We do not sell your personal information.

Sharing information

We only share information with third parties where it is reasonably necessary to respond to your search request, where you ask us to, or where required by law.

Attachments and enquiry emails

You may optionally attach one image or document to your enquiry. The same file is sent privately as an attachment to our administrative notification and to your confirmation email through Resend. Uploads are processed in memory, are not published at a public URL, and are not retained as files by this website. Please do not upload passwords, payment details or identity documents. Resend and the recipients’ email providers may retain email copies under their own policies.

Technical submission information

When you submit an enquiry, we collect the submission time, reference number, page and referring page without URL query parameters, browser and device information, language, timezone and screen resolution where available. A public IP address and forwarding information are recorded only when they can be reliably established from the connection or a verified proxy chain. If optional IP geolocation is enabled, ipwho.is receives that IP address to provide an approximate country, region, city, ISP and coordinates. We do not request GPS access or collect cookies, authentication tokens or passwords as tracking information.

We use these details to respond to enquiries, understand their source and protect against misuse. Technical visitor information is included only in authorized administrative notifications, never in your confirmation email or on public pages. Browser details are self-reported and IP locations are approximate.

Retention and your choices

Technical visitor metadata held by the website is deleted after 90 days and enquiry records after one year. Cleanup runs on startup and daily while the service is running. Email copies and their attachments must be managed separately by the authorized recipients and email providers. You can submit without an attachment and ask us to access, correct or delete your information by contacting us through the website. We handle requests in accordance with applicable privacy laws, including the Philippine Data Privacy Act where it applies.

Security and access

We take reasonable steps to protect the information we hold. You may ask to access or correct personal information we hold about you by contacting us through the website.